Privacy Policy | Deploy AI

This policy explains how we handle your personal data when you use our website and services. We value your trust and aim to be completely honest about how your information is used. We do not use "marketing fluff" or sell your data to third parties.

Contact Us

If you have any questions about this privacy policy, please contact us:

sales@deployai.co.uk

1. Who We Are

We are a UK-based web design and AI automation agency based in the UK. This policy covers data collected through our website and any integrated services (such as our review features).

Contact Email: sales@deployai.co.uk

2. Information We Collect

We collect only the information necessary to provide you with a high-quality service.

A. Information You Provide Directly

Quotes & Contact Submissions: Name, email, phone, service of interest, your message, and any optional photos you upload to help us understand the work required.
Feedback: Any comments or ratings you provide to us directly regarding our service.

C. Data from Third-Party APIs (Meta & Google)

When you interact with our integrated reviews:

Facebook/Meta User Data: If we display reviews via the Facebook API, we process "User Data" including your name, profile picture, and the content of the review you have already made public on that platform.
Google Reviews: We retrieve similar public review data via the Google API to display on our website.

3. How We Process Your Data

We process your data for the following specific purposes:

Service Fulfillment: To manage projects and provide accurate quotes.
Communication: To communicate project milestones, provide status updates, or respond to your enquiries.
Business Improvement: To analyse feedback and internal data to optimise our shop's performance.
Social Proof: To display honest reviews from Facebook and Google to help other customers trust our work.

4. Third-Party Data Sharing

No Selling: We do not, and will never, sell your personal data to third-party marketing companies.
Service Providers: We only share data with trusted partners necessary to run our business (e.g. backend providers or API providers like Meta).

5. Meta (Facebook) Platform Data Compliance

In accordance with Meta's Developer policies:

We only process "User Data" (as defined by Meta) to display customer reviews on our website.
We do not use Meta User Data for any purpose other than what is clearly described in this policy.
We do not transfer Meta User Data to any third-party service unless required by law.

6. Data Retention and Deletion

We keep your project and feedback data to maintain your history and for our internal analytics.

How to request deletion:

You have the right to request that we delete your data at any time. To do so, please follow this simple path:

Send an email to: sales@deployai.co.uk
Include "Data Deletion Request" in the subject line.
Provide your name and the email address used for your quote request or contact submission

We will process your request and confirm the deletion of your data from our database within 30 days.

7. Your Rights (UK GDPR)

As a UK citizen, you have the right to:

Access the data we hold about you.
Correct any inaccurate information.
Object to how we use your data.
Request a copy of your data.

8. Security

We use secure HTTPS connections (signed by a trusted Certificate Authority) to ensure your data is encrypted when you send it to us via our website.

Questions or Concerns?

If you have any questions about how we handle your data, or if you'd like to exercise any of your rights, please don't hesitate to contact us.