AI Agents for Small and Medium Businesses
An AI agent is not a chatbot. It is an intelligent assistant that lives inside a business communication channel such as on WhatsApp, in your inbox, on your website and does real work for you. It answers customer questions, books appointments, sorts emails, qualifies leads, and takes action across your existing tools. We deploy AI agents for UK businesses that want to scale.
What Is an AI Agent?
An AI agent is a large language model, the same technology behind tools like Claude and ChatGPT, trained for a specific job with access to specific tools. Where a consumer AI chatbot like ChatGPT answers questions in isolation, an AI agent knows your business, follows your rules, and takes action using your tools.
It is the difference between asking a generic assistant "how much does an MOT cost?" and having a specialist trained on your garage, your pricing, and your booking calendar who can take the booking there and then.
AI Agents vs. Chatbots — What's the Difference?
| Feature | Traditional Chatbot | AI Agent |
|---|---|---|
| How it works | Follows pre-scripted decision trees | Understands natural language |
| When something unexpected happens | Breaks or loops | Adapts and responds intelligently |
| Conversation feel | Robotic, scripted | Natural, human-like |
| Can take action | Limited to programmed buttons | Connects to any tool with an API |
| Setup effort | Hours mapping every possible path | Train on your business knowledge |
| Fails when | Customer phrases something unexpectedly | Only when knowledge is genuinely missing |
The Three Agents We Build
We build AI agents for the three channels that matter most to UK businesses. Each is priced identically at £250 setup + £99/month to make the choice about fit, not cost.
WhatsApp AI Agents
Lives on WhatsApp. Answers customer messages 24/7, takes bookings, and responds in your brand's tone.
Best for: service businesses, car garages, salons, clinics, tradespeople — any business where customers already use WhatsApp.
Learn moreEmail AI Agents
Lives inside your inbox. Sorts, categorises, replies to routine enquiries, and extracts key data into spreadsheets.
Best for: professional services, B2B businesses, and operations-heavy teams drowning in inbox admin.
Learn moreWebsite Chat AI Agents
Lives on your website. Greets visitors, answers questions, qualifies leads, and books appointments.
Best for: any business that wants to convert more of its existing website traffic into enquiries and bookings.
Learn moreWhy These Three Channels?
These are the three places where the overwhelming majority of first customer interactions happen for UK small businesses. Website chat converts your existing traffic. WhatsApp captures the customers who already message rather than call. Email handles the long-tail of formal enquiries and operations work.
You do not need all three on day one. Most of our clients start with the channel that is either most overwhelmed (reactive) or most under-used (proactive) and expand from there.
What All Our Agents Have in Common
Trained on Your Business
Every agent starts with a custom knowledge base covering your products, prices, policies, tone of voice, and processes. The better the knowledge base, the smarter the agent.
Connected to Your Tools
Agents are powerful because they can do things. We connect yours to your booking system, CRM, database, spreadsheet, or any other tool with an API. This allows it to take action, not just answer questions.
Escalates When It Should
Every agent is configured to escalate the conversations that genuinely need a human such as complaints, refunds, sensitive decisions. You and your team stay in control of what matters.
Fully Managed
We build, deploy, monitor, and refine your agent continuously. You get the results & we handle the operational work of keeping it running properly.
How We Build Your Agent
Knowledge Base
We build a knowledge base covering your business: products, prices, policies, FAQs, brand tone, and processes. This is the foundation of every agent we deploy.
Rules, Skills, and Tools
We define what your agent replies to, what it routes, what it escalates, and what tools it connects to. Clear rules and strong tool access are what separate a useful agent from a gimmicky one.
Review and Improve
Every conversation is logged and reviewable. We continuously refine your agent based on real data, making it smarter and more useful over time.
Case Study
Real Work for a Real Client
Juno — The WhatsApp AI Agent We Built for Junior's Auto Workshop
Junior's Auto Workshop is an independent car garage in Hitchin, Hertfordshire. They were losing enquiries overnight, missing WhatsApp messages during busy hours, and spending hours every week typing the same replies to the same questions.
We built them Juno, a WhatsApp AI agent with full knowledge of their services, pricing, opening hours, and booking process. Juno replies instantly to every enquiry 24/7, answers service and pricing questions using Junior's real data, captures booking intent, and hands over to a human when the conversation calls for it.
Juno is built on n8n, the Meta Cloud API, Supabase, and Anthropic's Claude — a production-grade stack that scales with the business.
Pricing
All three of our AI agents start at the same price point. Which you choose depends on fit, not cost.
AI Agent Deployment — Starting From
£250 setup + £99/month per agent
Included at every tier:
- Custom knowledge base build
- Agent training and testing
- Connection to up to two of your existing tools
- Handover and documentation
- Ongoing management and monthly refinements
For full pricing and what is included at each level, see the individual agent pages:
Multi-Agent Discount
Deploying more than one agent? When you commission a second or third agent across different channels, setup costs drop by 50%. We reuse the knowledge base, tone of voice, and tool connections we have already built — so the second agent costs significantly less and launches faster than the first.
Many of our clients start with one agent and add others once they see the results. You can too.
What Makes Deploy AI Different
We are specialists, not generalists
We do not sell AI as a buzzword. Every agent we deploy is built with real tools, connected to real systems, and delivering real work for businesses every day.
We build with the best models
We work with Claude, OpenAI, and Google Gemini — picking the right model for the job rather than locking you into one vendor. This matters enormously as the AI landscape evolves.
We are fully managed
You do not need to learn anything, configure anything, or debug anything. We build the agent, we run the agent, we improve the agent. You get the results.
Frequently Asked Questions
Which agent should I start with?
It depends where your business is losing the most time or the most enquiries. If customers message you on WhatsApp, start there. If you are losing website visitors who do not fill in forms, start with website chat. If your inbox is buried, start with email. We will advise during discovery.
How long does a deployment take?
2–4 weeks from kick-off to launch for a standard deployment. More complex agents with deeper tool integrations take longer.
Can I see what the agent says before it goes live?
Yes. Every agent goes through a testing phase where you review sample conversations and sign off before deployment.
What if the agent gets something wrong?
Every conversation is logged and reviewable. We refine the agent continuously based on real data. You can also configure the agent to require human approval before certain types of replies are sent.
Is this GDPR compliant?
Yes. All agents handle personal data in line with UK GDPR, with consent captured at the start of conversations and full audit trails maintained.
Can I cancel anytime?
Yes. Rolling monthly with one month's notice. Your knowledge base remains yours.
Do I need a dedicated AI model account?
Yes. You will need an API account with Claude, OpenAI, or Gemini. We advise on which fits your needs and help you set it up.
Ready to Deploy Your First Agent?
Tell us about your business and we will come back with a proper quote and a recommendation on which agent will deliver the highest ROI for you first.